Privacy Policy

We collect information to provide and improve our diagnostic services:

• Personal Information: Name, phone number, email address, and date of birth when you book appointments or contact us.
• Medical Information: Health history, diagnostic reports, imaging data, and laboratory results as necessary for your care.
• Technical Data: IP address, browser type, device information, and website usage patterns collected automatically through cookies and analytics tools.
• Communication Records: Records of your interactions with us via phone, WhatsApp, or email.

Your information is used for the following purposes:

• Scheduling and managing appointments
• Providing diagnostic services and generating medical reports
• Communicating test results and follow-up information
• Processing payments and maintaining billing records
• Improving our services and website experience
• Complying with legal and regulatory requirements
• Sending service updates and health information (with your consent)

We implement robust security measures to protect your information:

• Encryption: All data transmitted through our website is encrypted using SSL/TLS technology.
• Access Controls: Only authorized personnel can access personal and medical data on a need-to-know basis.
• Secure Storage: Medical records are stored in secure, access-controlled systems.
• Regular Audits: We conduct periodic security reviews and updates.

We use trusted third-party services to enhance our operations:

• Google Analytics: For understanding website usage and improving user experience.
• Microsoft Clarity: For heatmaps and session recordings to improve website usability.
• WhatsApp Business: For appointment booking and customer communication.
• Payment Processors: For secure payment handling.

These services have their own privacy policies and we recommend reviewing them.

As a patient or user, you have the following rights:

• Access: Request a copy of your personal and medical data.
• Correction: Request corrections to inaccurate information.
• Deletion: Request deletion of your data (subject to legal retention requirements).
• Portability: Receive your data in a portable format.
• Opt-out: Unsubscribe from marketing communications at any time.

To exercise these rights, contact us using the information below.

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Significant changes will be communicated through our website or via email. We encourage you to review this page regularly.

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us: